On This Page
Broad Lantern Media ("Broad Lantern," "we," "us," or "our") operates the website located at broadlantern.com (the "Site") and provides digital marketing services including local SEO, search engine optimization, web design, paid advertising management, social media marketing, email marketing, and reputation and review management (collectively, the "Services").
This Privacy Policy explains what information we collect when you visit our Site or engage us for Services, how we use it, who we share it with, and the choices available to you. By using our Site or Services, you acknowledge the practices described here.
Information You Provide to Us. When you fill out a contact form, request a free audit, use one of our instant quote calculators, or otherwise reach out to us, we collect the information you submit, which may include your name, business name, email address, phone number, website URL, business type, and any details you choose to share about your project or goals.
Our quote calculators also record the specific options you select while building an estimate (for example, which service package, add-ons, advertising platforms, or budget range you chose), so that our team can follow up with an accurate, relevant quote rather than a generic one.
Information Collected Automatically. Like most websites, our Site automatically logs certain technical information when you visit, including your IP address, browser type, device type, operating system, referring page, and the pages you view. We use this information to keep the Site secure, diagnose technical problems, and understand general usage patterns. This information does not, by itself, identify you personally.
Cookies. Our Site may use cookies and similar technologies for basic functionality, to remember preferences, and, where analytics tools are enabled, to understand how visitors use the Site. Most browsers accept cookies automatically, but you can usually change your browser settings to decline or delete them. Doing so may affect how some parts of the Site function.
We use the information we collect to:
We do not sell your personal information to third parties.
If you engage Broad Lantern Media for Services, we may need access to accounts and platforms you own or authorize us to manage on your behalf, which can include your Google Business Profile, website, social media accounts, advertising accounts, or analytics tools. We access these only as necessary to provide the specific Services you have engaged us for, and only for as long as that engagement continues. Information obtained through these platforms is used solely to deliver, monitor, and report on your Services, not for any unrelated purpose, and is not sold or shared with unrelated third parties.
You may revoke our access to any client platform at any time by removing us as an authorized user of that account or by contacting us directly, though doing so may affect our ability to continue delivering the affected Service.
We may share information with:
We retain the information we collect for as long as necessary to respond to your inquiry, deliver the Services you've engaged us for, maintain accurate business and financial records, and comply with our legal obligations. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.
We use reasonable administrative and technical safeguards designed to protect the information we hold. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete it, subject to information we are required to retain for legal, accounting, or security purposes. To make a request, email us at info@broadlantern.com.
If you no longer wish to receive marketing or follow-up communications from us, you may reply to any such message and let us know, or contact us directly.
Some browsers offer a "Do Not Track" signal. There is currently no accepted industry standard for how websites should respond to this signal, and our Site does not currently respond to it differently than it would otherwise.
Our Site and Services are directed at business owners and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Broad Lantern Media
84 Center Avenue, Mount Pocono, PA 18344
Email: info@broadlantern.com
Phone: (570) 218-9268
