Pricing, contracts, timelines, and how each service actually works, answered plainly. Can't find what you're looking for? Just reach out.
We're a digital marketing agency focused on local SEO, web design, paid advertising, social media marketing, email marketing, and reputation management, built specifically around helping local and home service businesses get found and get the phone to ring.
We primarily work with home service businesses (HVAC, plumbing, electrical, roofing, and similar trades), along with retail shops, restaurants, professional services, medical and dental practices, and wellness and coaching practices.
We're based in Monroe County, Pennsylvania, but we work with local businesses across the country. Local SEO is about your specific service area, not our office location.
The easiest first step is requesting a free audit. We'll look at your current site, Google Business Profile, and rankings, then recommend where to actually start based on what we find, not a generic package.
We review your current online presence and send you a plain-English summary of what's working, what isn't, and what we'd recommend, usually within 1 business day. There's no pressure or obligation attached to it.
That's exactly what the free audit is for. Tell us what you're trying to accomplish and we'll recommend a starting point based on your actual situation, not just point you at the most expensive plan.
Local SEO plans start at $650/month. Web design, advertising, and other services are scoped individually since they depend on your specific needs. See our pricing page for full details on current plans.
No. Every ongoing service runs month-to-month. If it's not working for you, you're not locked into paying for months you don't want.
No. The price you're quoted is the price you pay. If a specific request falls outside the agreed scope, we'll always discuss it with you before doing any additional work or billing anything extra.
Yes, anytime. Most clients start with a smaller plan and move up once they see results and want to expand into more keywords or a wider service area.
Since our services involve real work performed each month, fees for a given period are not refundable once that work has begun. If something genuinely went wrong on our end, talk to us directly, we want to make it right.
We accept major credit and debit cards. If you need a different arrangement, let us know and we can discuss options.
Local SEO is gradual and ongoing rather than an overnight fix. How quickly you see movement depends heavily on your market, competition, and starting point, which is exactly why we report on real ranking and call data every month instead of promising a fixed timeline.
Local SEO specifically targets the map pack, the 3-listing box with a map that appears for "near me" and location-based searches. Regular SEO targets your broader organic search rankings. Most businesses eventually benefit from both.
Technically no, but practically yes. Your website is one of several ranking factors, and it's also where the map pack sends people once they click through.
No, and any agency that promises this isn't being honest with you. Search rankings depend on factors outside any agency's control, including competitors and platform algorithm changes. What we can guarantee is a real, consistent effort and transparent reporting on what's actually happening.
It's the free listing that shows up in Google Maps and the map pack when people search for your type of business. Most businesses already have one, whether they've claimed and optimized it or not, and that's usually one of the first things we check during an audit.
Most builds go live in 4 to 6 weeks from kickoff, depending on how quickly we receive your content and how many pages the project includes.
WordPress, specifically so you own and control your own site rather than being locked into a proprietary platform you can't take with you if you ever leave.
Yes. Because the site is built on WordPress, you can log in and make basic edits yourself, or continue working with us for ongoing updates, whichever you prefer.
It depends on the condition of what you have. Sometimes a redesign makes more sense than starting over; other times the existing site has structural issues that make a rebuild the better investment. We'll tell you honestly which situation you're in.
Every site we build includes a basic on-page SEO foundation, but ongoing local SEO (content, citations, review generation, rank tracking) is a separate, ongoing service. A great site with no visibility and great rankings pointing at a weak site are both wasted opportunity.
Local Service Ads (the Google Guaranteed badge listings) appear above regular ads for home service searches, and you pay per lead instead of per click. Regular Google Ads give more targeting control but you pay per click regardless of whether it converts. Many home service businesses benefit from running both.
It depends on how competitive your market is. We'll give you a realistic recommendation based on what your actual competitors are spending, not a generic number that may be too low or too high for your specific situation.
Google Ads can go live within days of approval. Local Service Ads require a background check and verification process first, which typically takes one to two weeks.
Ad spend is paid directly to the advertising platform and is separate from our management fee. We don't mark up or retain a portion of your ad budget.
We can’t remove legitimate reviews, and any service that promises guaranteed removal isn’t being straightforward with you. Since you know your customers and the circumstances behind each interaction better than anyone, we recommend handling negative review responses directly. Those responses should remain professional, thoughtful, and focused on addressing the customer’s concerns without becoming defensive. We can help you build a stronger review strategy and generate a steady flow of recent, positive customer feedback, so one negative review carries less weight in your overall reputation.
No, asking customers for honest reviews is expected and allowed. What's against the rules is offering incentives specifically for positive reviews or posting fake ones, our approach never does either.
Yes. Review count, rating, recency, and response rate all factor into Google's local ranking algorithm, on top of the trust and conversion value reviews provide once someone's already looking at your listing.
You'll receive a monthly report in plain English, not a wall of exported data, showing ranking movement, traffic, leads, or ad performance depending on which service you're using.
No, and we'd be lying if we said we could. Rankings, ad performance, and review growth all depend on factors outside any agency's control, including your competitors and platform changes. What we do guarantee is real, transparent work and honest reporting on what's actually happening.
You retain access to your own Google Analytics, Google Business Profile, and ad accounts throughout our engagement. Nothing is locked behind a proprietary dashboard you lose access to.
You'll have a consistent point of contact for your account rather than being shuffled between different people every time you reach out.
Typically, access to relevant accounts (your website, Google Business Profile, social accounts, or ad accounts depending on the service), and timely feedback when we need approvals or information from you.
Since we build on WordPress rather than a proprietary platform, your website, domain, and content are already yours. If you ever leave, you keep full access and control, there's nothing to transfer back because it was never locked away from you in the first place.
Email or call anytime, we typically respond within 1 business day.
No pressure, no sales script, just honest answers about whether we're actually a fit for what you need.
Social Media & Email Marketing
Which social media platforms should my business be on?
It depends on where your actual customers spend time. Most local businesses do well starting with Facebook and Instagram, but we'll recommend the right mix based on your specific industry, not a one-size-fits-all list.
Do I need to provide my own photos and videos for social media?
It helps, but it's not required. We can work with what you already have or arrange a periodic content shoot to build a library of real photos and video from your actual jobs.
What's the difference between social media marketing and paid social ads?
Social media marketing is organic content and engagement seen by your existing followers for free. Paid ads put your business in front of people who don't already follow you, at a cost per click or impression. These are separate services that work well together.
I don't have an email list. Is email marketing still worth it?
Yes, we can help you start building one from every new customer going forward. A smaller list started today beats waiting until you feel like you have a "big enough" one.
Will email marketing feel like spam to my customers?
Not when it's done right. Our email sequences are triggered by real events, like a completed job or a timely review request, rather than a generic blast sent to everyone at once.